Wisdom Product Suite > Wisdom BPM
Business process automation, management and re-engineering are becoming essential objectives to help organisations realise efficiency gains, meet legislative requirements and promote good information governance.
By defining your key business processes in Wisdom BPM you can encourage employee efficiency gains by ensuring they work on the right tasks at the right time, satisfy internal auditors and external regulators by recording an audit trail of all actions and promote good information governance to employees, clients and stakeholders.
However, a standalone workflow solution is not enough to maximise all possible business outcomes from your IT investment; to satisfy the above objectives you also need to manage the information flows in and out of all workflow processes. Wisdom BPM is fully integrated with Wisdom eDRM, Wisdom Imaging and Oracle allowing business analysts to include both electronic and paper information management actions in their process definitions. Both products use the same role based user model allowing easy mapping between the eDRM and BPM organisational roles.
The Wisdom Compliance Console has been designed to provide a common solutions platform based around workflow processes that ease organisation specific ‘pain-points’. What types of processes you might define and manage within Wisdom Workflow is very much dependent on the vertical sector you operate in, example processes include:
Public sector example processes
- FOI request management
- Planning application handling
- eSCR case management
- KPI data collection and reporting
Product technical overview
Wisdom BPM, like the entire Wisdom Product Suite, is written in C# within the Microsoft .NET framework. It has an open API allowing simple integration with third party products and services and the user experience surfaces via custom web parts for Microsoft SharePoint Portal Server as well as in its own native browser interface.
Technical features
- Written in C# and SOAP for platform independence
- Universal database connectivity
- Bi-directional email and SMS messaging capability
- TIFF image processing (with Wisdom Imaging)
- Native load balancing and clustering engine assuring high reliability and scalability
- Browser-based interface and smart notification capabilities allowing anytime, anywhere work access
- Integrates with Microsoft technologies leveraging existing investments in software
- Product roadmap aligned with Microsoft Office12, Windows Workflow Foundation, Vista and Longhorn releases
User features
- Browser-based, graphical workflow process designer – no client side software required!
- Activity monitoring and reporting
- Intelligent notification and escalation capabilities
- Features for creation of complex, document-based collaborative solutions
- Extendable via custom actions
- Real time business activity monitoring through a graphical interface
- Organisation and resource level calendars for time and shift management across time zones
