Local Government/Agencies

Any authority that has implemented Wisdom will be able to transact seamlessly and easily with the Government Gateway.

In today’s digital economy, local governments are recognising a need to integrate their systems and applications across their organisation. New technology and changing requirements mean that over time the information management in a large establishment can become disparate and outdated, or simply lose touch with requirements.

Electronic information
The electronic delivery of services to business and the citizen will produce electronic records as evidence of individual transactions; this evidence will need to be retained and maintained over the medium to long term as records which can demonstrate accountability and preserve reliable access. The replacement of manual and paper-based processes with electronic processes in government administration will generate electronic records as evidence in policy-making, casework and service delivery areas.

Wisdom is a content and records management portfolio tool. It provides an integrated solution for all aspects of information management. The system can be configured to specific requirements and allows for the effective management of information:

• Any type of information can be mapped to the publication scheme.
• Staff have secure access to restricted information.
• Retention and disposal of records can be automated, ensuring adherence to legislation and best practice guidelines.
• Wisdom enables the indexing of any data, whether paper-based or electronic, and allows instant online access.

Government Gateway
The Government Gateway aims to provide services to help authenticate users’ identities and to support secure communication within and between government organisations, citizens and businesses. At present, there are no Gateway services operating for local government. The Local e-Government National Projects Programme will identify joined-up services that can usefully and cost-effectively exploit the Gateway. The Wisdom Advanced Workflow and Integration Engine allows complex business processes to be automated within Wisdom and provides integration capabilities beyond those offered by the standard interfaces.

With this engine it is also possible to interface to applications such as SAP, JD Edwards, Oracle Financials, PeopleSoft and Siebel with pre-built adapters. This engine can also provide industry standard transaction sets, such as HL7 for the NHS, EDI and RosettaNet. This technology, coupled with our involvement in the creation of the Government Gateway, means that any authority that has implemented Wisdom will be able to transact seamlessly and easily with the Gateway as suitable services are introduced.

“Wisdom stores all records in a central repository, which allows us to better manage our information and provides an increased level of transparency into what is being filed, by whom and for how long.”

Shaza Eldewieh
Corporate Governance
Training Development Agency

"This system has the potential to revolutionise the way we work, through automation and collaboration backed by the security of a fully developed Records Management System."

Steve Larner
Head of Customer & Information Services
South Holland District Council

Clients in this sector include:

• Barrow In Furness BC
• Birmingham City Council Archives
• Copeland Borough Council
• Cotswold District Council
• Crawley Borough Council
• Cumbria County Council
• Derwentside District Council
• East Dorset District Council & Christchurch Borough Council
• Eastleigh Borough Council
• Eden District Council
• Leicestershire County Council
• London Borough of Sutton
• Nottinghamshire County Council
• Perth and Kinross Council
• Peterborough City
• Rochford District Council
• South Holland District Council
• South Lakeland
• Test Valley
• Training Development Agency
• Wirral MBC
• WYPTE/Metro